Customer Services Center

Biolab’s team is ready to address your needs. Contact us by filling out the form below or call 0800 724 6522.

Service Time:

Mondays to Thursdays, 8 A.M to 5 P.M, Fridays from 8 A.M to 1 P.M
TO REPORT ON AN ADVERSE EVENT, click here.
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No website, including Biolab's, is able to provide medical information that replaces a proper medical appointment. In case you have any specific medical questions, please visit your physician.

FREQUENTLY ASKED QUESTIONS

HOW DO I REGISTER TO THE "SAÚDE EM EVOLUÇÃO" PROGRAM?
To register, please call 0800 770 9096 from Mondays to Fridays, from 8 A.M to 8 P.M, or visit www.saudeemevolucao.com.br.
IS IT POSSIBLE TO REQUEST A DONATION OR A SAMPLE OF THE PRODUCT I USE?
The delivery of free samples is carried out by our sales representatives, exclusively to the physicians visited.
WHAT IS THE WORKING PERIOD OF THE CUSTOMER SERVICE CENTER?
Our Customer Service Center works from Mondays to Thursdays, from 8 A.M to 5 P.M, and Fridays from 8 A.M to 1 P.M.
WHAT SHOULD I DO IF I FEEL UNWELL WHEN USING A BIOLAB PRODUCT?
Contact your physician or the closest medical care facility and bring along the product package or the package insert. You may also contact our Customer Service Center at 0800 724 6522.
WHAT SHOULD I DO IF I NOTICE ANY ALTERATIONS IN THE PRODUCT?
In case you notice any alterations in a Biolab product, please contact our Customer Service Center at 0800 724 6522, via the service form, or send an e-mail to faleconosco@biolabfarma.com.br.
Customer Service 0800 724 6522
faleconosco@biolabfarma.com.br
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